shipping & returns
Hey, you’re here! Thank you for shopping with us.
- Free shipping for orders over $65
- $7 flat rate domestic shipping with orders under $65
- Free shipping for orders over $250
- $20 flat rate international shipping with orders under $250
We are not responsible for stolen, lost, or issues with the US postal service.
Returns + Exchanges:
Please send an email to firstname.lastname@example.org with your order number, the item(s) for refund, exchange, or store credit within 7 days of receiving your purchase. Returns must be in new and unworn condition with tags attached, scent free, and unwashed. We reserve the right to deny the return or exchange for items received after this time or to send the items back to you if not in the condition it was received. All SALE, Accessories, Swimwear and Undergarment items are FINAL and cannot be returned or exchanged, for sanitary reasons. Any return processed for a refund to payment will include a $7.00 processing fee. Shipping costs are non-refundable.
You will get a reply with your pre-paid return shipping label and instructions, after you’ve emailed us.
The return total will be credited back to the method of payment used during checkout.
Exchanges are processed for the amount paid for each item. We do not honor new discount codes on exchanges.
Feel free to reach out to email@example.com if you have any questions regarding our returns and exchanges policy. We will be happy to help!
You can return or exchange your online and in-store purchases at our store within 15 days at:
315-A Virginia Beach Blvd.
Virginia Beach, VA 23451, United States