shipping & returns
Hey, you’re here! Thank you for shopping with us.
- Free shipping for orders over $100
- $7 flat rate domestic shipping with orders under $100
- Free shipping for orders over $250
- $20 flat rate international shipping with orders under $250
We are not responsible for stolen, lost, or issues with the US postal service.
Returns + Exchanges:
Please send an email to email@example.com with your order number, the item(s) for refund, exchange, or store credit within 7 days of receiving your purchase. Returns must be in new and unworn condition with tags attached, scent free, and unwashed. We reserve the right to deny the return or exchange for items received after this time or to send the items back to you if not in the condition it was received. All SALE, Accessories, Swimwear and Undergarment items are FINAL and cannot be returned or exchanged, for sanitary reasons. Any return processed for a refund to payment will include a $7.00 processing fee. Shipping costs are non-refundable.
You will get a reply with your pre-paid return shipping label and instructions, after you’ve emailed us.
The return total will be credited back to the method of payment used during checkout.
Exchanges are processed for the amount paid for each item. We do not honor new discount codes on exchanges.
**Holiday Return Policy!!**
All Holiday orders placed from November 20th through Christmas Day will have until January 12th, 2022 to process and ship back any returns.
All of our Holiday SALES are eligible to return for store credit and exchange only.
Feel free to reach out to firstname.lastname@example.org if you have any questions regarding our returns and exchanges policy. We will be happy to help!
You can return or exchange your online and in-store purchases at our store within 15 days at:
315-A Virginia Beach Blvd.
Virginia Beach, VA 23451, United States